GORA KADAN FUJI

• ★☆☆☆☆WIN W20 September 2026

  My husband and I booked Gora Kadan Fuji for one night as part of our Tokyo/Izu/Fuji trip due to the reputation of Gora Kadan (awarded Michelin 3 stars) and the Mt Fuji view. While the hotel hardware/ design is nice, the service at the hotel restaurant was unacceptable as a 5-star hotel of this price. I was pregnant and my husband was allergic to eggs so when we made the reservation, we already marked down our dietary restrictions (allergies and no raw food and alcohol for pregnant woman) as the reservation included dinner and breakfast. When we sat down for the dinner, we were greeted by a waitress, who then checked her note and would like to confirm that we had no dietary restrictions. We were a bit shocked and told her that we had marked our allergies and dietary restrictions when we made the reservation. Then she replied “oh sorry, now I see one is allergic to eggs and one is pregnant”. Then we thought it’s just a careless mistake by the waitress and continued our meal. However, I was still served a smoked raw fish as my second dish, which we immediately questioned whether the dish was fully cooked or not. The waitress was shocked and asked “this is smoked but not cooked, is it not ok”. And we rejected the raw fish dish. As a replacement, I was served a very simple veggie salad. For the three-kind of sashimi dish that I had, I was again shocked to see that it’s replaced by a few pieces of bean curd, which weren’t even the same value as the sashimi. I was already quite disappointed by how the hotel handled our dietary restrictions. But we nonetheless finished our meal. And at the end, I talked to the restaurant manager to share my disappointment over the services and the dishes. Next morning, we hoped to have a normal breakfast. But to our disappointment again, my husband, who has egg allergies, was served egg rolls as one of the dishes. This made us very disappointed again as the hotel/ restaurant obviously didn’t treat our review properly and still presented the wrong dish. We stayed at a number of similar level hotels during our 7 days’ trip. The other hotels were very careful as to guests’ dietary restrictions. Some of them would confirm the meal preferences before our arrival, and some would confirm upon our arrival, and all of them paid extra attention/ gave extra care to me as a pregnant woman e.g. they would change sashimi dishes to comparable cooked fish dishes, checked if I would be ok with caffeine, put uncooked truffles on the side for me to decide whether to have the raw truffles or not. Comparing the services at those hotels with those at Gora Kadan, we were very disappointed and to a level that I felt we weren’t respected as hotel guests. The whole culinary experience made our last night/day in Japan very unsatisfied/ annoyed. I hope they can improve because the services that we received didn’t live up to our expectations at all and weren’t worth the price we paid at all.

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• ★★★★★Zac Brown16 September 2026

  This was the first stay for my wife and I on our honeymoon. We cant say enough about the room, food, onsens, spa, and quality service from every ryoken employee. Every employee went above and beyond to make us feel welcome. When we were enjoying the views of Mt Fuji one morning, we were given green tea and candies. We did the head spa which was worth every penny. Our room was the open air big stone bath and it came with 2 onsens, a steam shower, and 2 toilets. Everything about our stay was amazing and we will be staying there again on our next trip to Japan!

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• ★★★★★Emelyn8 September 2026

  An exceptional experience in every way. I stayed here last fall. Getting to Gora Kadan was straightforward — I was picked up from the train station in a private shuttle, and it was a short easy drive. The grounds are beautiful, particularly the public baths that have a picturesque view of Mt. Fuji. The interiors are minimalist but luxurious, and it’s easy to feel the attention to detail in each passageway. I stayed in a room configuration with the stone tub, which was peaceful and relaxing. The room itself was spacious and had a western style bed in the center of the larger space. It’s hard to understate how amazing the view is from the bedroom and patio — although Mt. Fuji is often cloudy, there was an amazing view during the stay. I opted to have kaiseki in the room, which was lovely! I had dietary restrictions and the staff reached out several times beforehand and during the stay to ensure the meal fit my needs. The ingredients were fresh, well-prepared, and aligned with the seasons. Talk about a stunning presentation! Each dish felt like a piece of artwork. Obviously this was an expensive stay! But it was hard not to appreciate the care to detail and the great service from the staff. Even during miscommunications, the staff was so helpful in resolving any issue.

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The ratings and reviews were posted to the services named above. They are not our assessment, and we do not rate hotels ourselves. We show the three most recent reviews from Google Maps; read the rest there.