STAYLOG

Tokyo · Hotel

Palace Hotel Tokyo

パレスホテル東京

From
¥139,782+
/ 2 guests, 1 night
Stay reports
15
Videos
10
Palace Hotel Tokyo
Rakuten Travel

Photos: Rakuten Travel

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Overview

About this hotel

An independent hotel facing the moat of the Imperial Palace. What sets it apart is that the water and greenery of Wadakura moat are in view directly from the rooms, some of which have balconies. The pastry shop and the bar inside draw people from the neighbourhood as much as guests.

Who it suits

A stay where the view out of the window is the reason you came. It is walking distance from Tokyo Station, so it works for an extra night after business and for an anniversary alike. The moat looks different in cherry blossom season, so stay reports that say when the writer visited are the useful ones.

Basic information

Address
1-1-1 Marunouchi, Chiyoda-ku, Tokyo
Rooms
284
Check-in
15:00
Check-out
12:00
Nearest station
Otemachi Station (0.5 km as the crow flies)
Operated by
Palace Hotel

東京都千代田区丸の内1-1-1

Features

  • Pool
  • Indoor pool
  • Spa
  • Direct station access
  • Anniversaries
  • Couples
  • Married couples
Features

What this place is like

Checked against the hotel’s own site. Anything we could not confirm is left out — that does not mean it is not there.

Rooms: none under 45 sqm, balconies on the park side

There are 284 rooms: Deluxe at 45 sqm, Grand Deluxe at 55 sqm, and suites from 75 to 210 sqm. Even the smallest is 45 sqm. The balconies are on the rooms facing Wadakura Fountain Park; the rooms facing Uchibori-dori have none. Club Rooms and suites come with access to the club lounge on the 19th floor.

From the editors

Two rooms of the same 45 sqm are different stays depending on whether they face Uchibori-dori or the park with a balcony. The anniversary packages start from the balcony rooms as well.

Source: palacehoteltokyo.com (checked 24 September 2026)

Spa: evian SPA TOKYO, at 1,200 sqm

evian SPA TOKYO runs to 1,200 sqm, with five treatment rooms (two of which connect), one spa suite, and separate relaxation lounges and changing rooms for men and women. On the men's side the bathing area has a bath, a reclining bath, a cold bath and a dry sauna, used with a towel; on the women's side, a bath and a marble sauna, used in a bathrobe.

From the editors

The bathing area is charged separately even for hotel guests, at ¥2,750 including tax, and is free if you book a treatment. It is for ages 16 and over, treatments 18 and over, with reception open 06:30–22:00.

Source: palacehoteltokyo.com (checked 24 September 2026)

Food: French, Japanese, tempura, teppanyaki, Chinese and sushi

Esterre for French; Grand Kitchen, the all-day dining room on the ground floor with terrace seating, from breakfast to dinner; Wadakura for Japanese; Tatsumi for tempura at a counter of six; Go for teppanyaki; Amber Palace for Chinese; and Kanesaka for sushi.

Source: palacehoteltokyo.com (checked 24 September 2026)

Reviews

Ratings

Collected by the booking sites and by Google. We do not rate hotels ourselves.

Rakuten Travel (Japanese guests)4.72/ 5113 reviews(as of 23 September 2026)
Service
4.70
Location
4.75
Room
4.73
Facilities
4.73
Bath
4.68
Breakfast
4.60
Cleanliness
4.69
Google rating4.5/ 56,442 reviewsOpen in Google Maps
  • ★★★★★Susie24 September 2026

    Our stay at the Palace Hotel Tokyo was wonderful, but what truly stood out was the incredible level of service from the concierge team. From the time we were in Tokyo through even after we returned home to the United States, they went above and beyond to help us. Most recently, my son wanted a shirt from a Japanese store that does not ship to the U.S. I reached out to the concierge, and they graciously purchased the shirt for us and arranged to have it shipped to our home. That kind of service is rare. They were always professional, kind, responsive, and genuinely willing to help with anything we needed. It made our time in Tokyo even more special and is one of the reasons we would absolutely stay at the Palace Hotel again. Thank you to the entire concierge team for taking such wonderful care of us. You truly represent Japanese hospitality at its best.

    Read the full review on Google Maps
  • ★★★★★Sunita Subramoniam14 September 2026

    This hotel is truly exceptional on every level. What sets it apart is the chic, understated elegance of its decor (neither too greige nor too flashy) and the unparalleled service mindset. The palace hotel is easily for me, one of the top 3 hotels in the world. At the micro level, they've paid attention to everything from thoughtful concierge and turn down servicing to comfortable beds and water pressure unlike anywhere on earth! Only change I'd request they make is to not charge for steam room access. Everything else is perfection.

    Read the full review on Google Maps
  • ★★★★★Ricardo Toro17 August 2026

    Visiting from NYC with our two college-age kids. Although my wife and I had been to Japan several times, this was our kids' first trip. Our first stop was Tokyo, and we decided to stay at the Palace Hotel again. It was as wonderful as we remembered from our stay in 2018—we loved the clean, pristine feel of the hotel. We had signed up for the Leaders Club membership, and the two room upgrades with a fantastic view was a lovely touch. The complimentary breakfast was sublime; having breakfast every morning in the outdoor garden was a highlight of our day. The concierge service, as expected, was extremely professional. We ended up spending five nights at the Palace and would highly recommend it!

    Read the full review on Google Maps

The ratings and reviews were posted to the services named above. They are not our assessment, and we do not rate hotels ourselves. We show the three most recent reviews from Google Maps; read the rest there.

Videos

Room tours and stay videos

These videos are in Japanese. We embed them as published and do not translate them.

More videos8
Stay reports

What guests wrote

Written in Japanese by the authors below. We link to the originals and do not translate or reproduce them.

FAQ

Before you book

Only questions we could answer from the hotel’s own site.

Which rooms have a balcony?
The rooms facing Wadakura Fountain Park. The rooms facing Uchibori-dori do not have one.(source, checked 24 September 2026)
Which rooms come with club lounge access?
Club Rooms and suites come with access to the club lounge on the 19th floor.(source, checked 24 September 2026)
Is the spa's bathing area free for hotel guests?
No — it is ¥2,750 including tax even for guests, and free if you book a treatment. It is for ages 16 and over, treatments 18 and over, with reception open 06:30–22:00.(source, checked 24 September 2026)
How far ahead do I need to order an anniversary cake?
The anniversary packages must be booked at least three days before check-in. You choose two from a cake, a fruit and sweets platter, and champagne, and set the time for them to arrive when you book.(source, checked 24 September 2026)
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Rates shown are reference rates in Japanese yen, retrieved from each service as of 23 September 2026. The actual rate depends on your dates, party size and plan. Links marked “Ad” are affiliate links, and we may earn a commission if you book after following one. The order they appear in is not affected by that.

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